Bigtaka net's Privacy Policy

01 Introduction

Welcome to bigtaka net. When you use our platform, you share certain information with us. This Privacy Policy explains how bigtaka net collects, stores, uses, and protects that information.

We believe privacy is a fundamental right. By creating an account or using our services on bigtaka net, you agree to this Privacy Policy. Please read it carefully before registering.

This policy applies solely to the bigtaka net website and mobile app. bigtaka net is not responsible for the privacy practices of any third-party websites or services.

02 What information we collect

Bigtaka net collects your information in several ways. A detailed breakdown of the data collected is provided below:

We collect only what is necessary. bigtaka net will never ask for unnecessary personal information. If any data is requested, the reason will be clearly communicated to you.

03 How Your Information Is Used

Bigtaka net uses the information it collects only for specific, legitimate purposes. Your data is never misused under any circumstances.

• To assist with account creation and management.
• For payment processing and transaction verification.
• To send you important notifications and updates.
• To detect fraud and ensure platform security.
• To meet legal obligations and respond to regulatory inquiries.
• To implement our responsible gaming policy.
• To improve service quality and develop new features.
• To send you relevant promotional offers with your consent.

04 Who Your Information Is Shared With

Bigtaka net may share your information in limited, specific circumstances. In each case, only the minimum necessary data is disclosed.

• Payment service providers: Solely for processing transactions via bKash, Nagad, Rocket, and bank transfers.
• Technology partners: For hosting and security services, under strict confidentiality agreements.
• Law enforcement agencies: In compliance with valid court orders or government directives.
• Anti-fraud agencies: For reporting suspicious activity when required.
• Advertisers or marketers: Under no circumstances.
• Data brokers or commercial third parties: Under no circumstances.

All third parties with whom data is shared are bound by bigtaka net's privacy agreements and are not permitted to use your information for any other purpose.

05 Security Measures

Bigtaka net uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated and monitored.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing.
• Automatic alerts are sent when suspicious login activity is detected.
• Backups are stored securely in separate, isolated locations.

Please keep in mind that no one can guarantee complete security on the internet. We strongly encourage you to use a strong password and never share it with anyone.

06 Cookie Policy

Cookies are small files stored in your browser. bigtaka net uses cookies to enhance your experience and maintain platform security.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

07 Your rights

Every user on bigtaka net has the following rights over their own data:

08 Data Retention Period

Bigtaka net does not retain your data longer than necessary. A defined retention period is set for each category of information.

• Account data — retained for the lifetime of the account and up to 5 years after closure.
• Financial transaction records — retained for up to 7 years in compliance with legal requirements.
• KYC documents — retained for up to 5 years after account closure.
• Gaming and betting history — retained for up to 3 years.
• Log and security data — retained for up to 1 year.
• Support chat and correspondence — retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

09 Data relating to minors

Bigtaka net is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If you believe your child has created an account on bigtaka net, please contact our support team immediately. We will take prompt action.

10 Policy Changes

Bigtaka net may update this Privacy Policy from time to time. If significant changes are made, we will notify you at your registered email address.

• At least 14 days' notice will be given before any major changes.
• The date of any changes will be noted at the top of the page.
• If you do not agree to the updated policy, you will have the option to close your account.
• Continued use of our services after any changes will be considered as your acceptance of the updated policy.

11 Get in Touch

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.

Our privacy team accepts requests 7 days a week. Responses may take up to 30 business days. Urgent matters are typically handled faster.